Privacy Policy

1. Our Unyielding Commitment to Privacy

At MÀNDATE Skin & Aesthetics, we treat your personal information and dermal consultation history with medical-grade discretion. We do not sell, rent, monetize, or publicly trade client lists or transactional profiles under any circumstances.

2. Information We Collect

When you interact with MÀNDATE, we collect only the data necessary to fulfill clinical orders and deliver our personalized skincare experience:

• Client Contact Details: Full name, verified email address, and mobile phone number for shipping updates.
• Delivery Addresses: Street address, flat/building, city, state, and postal PIN code.
• Dermal Routine & Consultation Preferences: Voluntary skin concerns, selected daily routines, and formulation reviews.
• Transactional Metadata: Order timestamps, items ordered, and encrypted payment confirmation IDs. Note: We never view, collect, or store raw credit card numbers or UPI PINs.

3. Payment Security & Encryption Standards

All online payments are processed through PCI-DSS Level 1 certified banking partners (Cashfree, Shiprocket Payments, and accredited Indian payment aggregators). Communications between your browser and our servers operate through end-to-end 256-Bit SSL/TLS cryptographic encryption.

4. Service Providers & Operational Partners

We disclose client information solely to trusted logistics and technological partners strictly for fulfilling orders:

• Courier Networks (e.g. Shiprocket, BlueDart, Delhivery): Recipient name, destination address, and phone number for delivery dispatch.
• Transactional Messaging: SMS and email dispatch confirmations regarding order transit.

5. Your Rights as a Data Principal

You have the right to inspect, update, or request the permanent deletion of your personal account data at any time. Simply log in to your Client Portal or send a formal request to care@mandateskin.com.

6. Data Privacy Contact

For any questions, data modification requests, or privacy clarifications: